Consultancy

We are able to improve your profits and give effective guidance on a range of issues from systems, processes, operations, business policy, strategy. With proven tract record over 20 years with organisations ranging from £100K turnover to £30 billion market cap. We provide consultancy in the following:-

  • Credit management
  • Collections and debt recovery
  • Debt management
  • Compliance and regulation -can be a minefield and lead to high unnecessary legal costs if not managed properly
  • We have direct experience with the FSA, OFT, OIC, FOS, and can assist in the areas of consumer credit, data protection, credit/financial compliance
  • Business reporting and Management Information Systems (MIS)
  • BPO – Business Process Outsourcing. We can review options and recommend the solutions for particular types of work that could be outsourced, allowing focus on core competencies.
  • We have a wide range of contacts in the UK and overseas to ensure we achieve cost improvements without impacting quality. We can even put in place kpi’s (key performance indicators) and management reporting to ensure you know exactly how operations are performing.

Credit/Debt Services

We have some of the best risk management, collections, decision solutions, debt recovery skills in the country.
Additional to our consultancy services, we specialise in the the following :

  • Credit policy and strategy formulation
  • Credit/collections operations & systems
  • Debt recovery – what & how
  • Debt collection agencies -management & control
  • Risk profiling for consumer based businesses, particularly lending organisations
  • Risk management
  • Decision solutions

We are also developing a number of specific tools with specialist external partner organisations.